1. Introduction
Mycredibro Solutions India Pvt. Ltd. ("MyCrediBro", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, share, and protect the information you provide when you use our website, mobile applications, and financial services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our services:
- Full name (First Name, Middle Name, Last Name)
- Email address
- Mobile/phone number
- Residential address (including Pincode, City, State)
- Date of birth
- Profession and Company name
- PAN card number, Aadhaar number (for KYC verification)
- Income details and employment information
2.2 Financial Information
- Bank account details
- Credit score and credit history
- Loan and credit card application details
- Transaction history related to our services
2.3 Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
- Referral source and navigation patterns
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your loan, credit card, and insurance applications
- To match you with suitable financial products from our partner banks and NBFCs
- To communicate with you regarding your applications and services
- To verify your identity and conduct KYC (Know Your Customer) checks
- To improve our website, services, and user experience
- To send promotional offers and updates (with your consent)
- To comply with legal and regulatory requirements
- To prevent fraud and protect our services
4. Information Sharing
We may share your information with:
- Partner Banks & NBFCs: To process your financial product applications. Your data is shared only with the specific institution you choose to apply with.
- Service Providers: Third-party vendors who assist in delivering our services (e.g., SMS gateways, email services, analytics providers).
- Regulatory Authorities: When required by law, regulation, or legal process.
- Credit Bureaus: For credit assessment purposes, as required by the lending institution.
We do not sell your personal information to any third party for marketing or advertising purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL encryption for all data transmissions
- Encrypted storage of sensitive personal and financial data
- Role-based access controls for our employees
- Regular security audits and vulnerability assessments
- Secure data centers with physical access controls
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct or update inaccurate information.
- Deletion: You can request that we delete your personal data, subject to legal requirements.
- Opt-out: You can opt out of receiving promotional communications at any time.
- Withdrawal of Consent: You can withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at support@mycredibro.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulations. Typically, application data is retained for a period of 7 years as per regulatory requirements.
9. Third-Party Links
Our website may contain links to third-party websites (including partner bank portals). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when you leave our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@mycredibro.com
- Phone: +91 78878 02772
- Address: Mycredibro Solutions India Pvt. Ltd., Near SP Infocity, Phursungi, Pune, Maharashtra 412308
Last updated: February 11, 2026